Online Booking Terms & Conditions
By booking an appointment online, you agree to the following terms:
Booking Requirements
- A valid credit/debit card is required to secure all online appointments.
- Your card will not be charged at the time of booking unless a cancellation, late arrival, or no-show fee applies.
Cancellation Policy
- Cancellations must be made at least 24 hours before your scheduled appointment.
- Cancellations made within 24 hours will incur a 50% cancellation fee.
- Failure to show up for your appointment without notice will result in a 100% no-show fee.
Late Arrivals
- Please arrive on time. If you are more than 15 minutes late, we may need to shorten or reschedule your service.
Appointment Confirmation
- Clients are responsible for confirming their appointment via email or text reminders.
Service Adjustments
- If you book the wrong service, we may adjust your appointment based on time availability.
- If additional time is needed, we may need to reschedule or adjust pricing.
Pricing
- All prices listed are starting prices and may vary depending on hair length, density, or extra time required.
- Final pricing will be discussed during your consultation.
Sick Policy
- If you are feeling unwell, please reschedule.
- Guests arriving visibly ill may be asked to reschedule in accordance with the cancellation policy.
Refund Policy
- We do not offer refunds on services.
- If you are unhappy with your results, please contact the salon within 7 days so we can make adjustments.
Privacy
- All personal information provided, including card information, is kept confidential and processed through secure booking software.